![]() These are easier to manage and can be added one by one or in bulk. These allow rich text and media to be added to their content. Our AI Chatbot will help you deflect tickets and reduce support volume. HappyFox Chatbot is a chatbot technology that can be custom-built to fit your business needs. Show Answer: Answers are another type of content you can configure your chatbot. Whatever the business type, a well-designed, easy-to-use, and feature-enriched chatbot platform can streamline customer support operations. ![]() Adding guides in your bot allows users to not only troubleshoot an issue step by step but the guide can also fuel the AI search The following are the different ways in which webhook can be triggered. Show Guide: Guides are a curated collection of steps/information a bot can offer a user. HappyFox Workflows needs a webhook to be triggered to prompt a workflow and its related actions. LiveAgent is a fully-featured web-based live chat and helpdesk software. The top 3-4 matching questions are shown to the user as a user choice HappyFox customer references have an aggregate content usefuless score of 4.7. ![]() Using the HappyFox AI Search, the chatbot then recognizes the pattern of the query to find the best match from its repository. The expected user action is to choose one of the choices the bot displaysĬollect User Question: Configuring a Collect User Question action allows the bot to understand the user’s open-ended text questions. User Choice: User choices are buttons that a chatbot displays to a user. This could be a reply to a question posted or even a greeting Select Webhooks by Zapier as your trigger app and Catch Hook as your trigger. The following are the types of actions you may configure in the bot builder.īot Message: These are messages a bot sends to the user interacting with the bot. Actions are the building blocks of a flow. Automatic intelligent triggers on personalized rules (pages, time allocated to page etc) Easy Switch On/Off switch (Forget about chat offline. HappyFox Workflows supports two types of triggers understanding these types of triggers will help you understand the Workflows' execution better. Once the Workflow is built and enabled, it will check for that trigger event in the integrated app. HappyFox ChatBot is a powerful tool to help businesses automate customer support by providing 24x7 support while deflecting repetitive requests and improving agent productivity. A trigger is an event that starts a Workflow.
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